Personal Injury Claim? It Pays to Get a Second Opinion

Marcus and Latoya Golden

When Latoya Golden’s 17-year-old son Marcus was injured in a car crash, she decided to use a TV lawyer to help her son with his case. After several months of not hearing any follow up, she finally got a call: the attorney wanted to simply settle the claim. “When he told me he was going to settle I was happy at first,” she said. “But then he told me how much would be left for Marcus after attorney fees and medical bills, and I felt it was just too low.” Over the next few weeks as the attorney continued pushing for a settlement, Latoya decided it was time for fresh advice.  She opted for a second opinion on her personal injury claim and took her son’s case to Mark Wolfe of Boteler Richardson Wolfe – Injury Lawyers. After the meeting with Mark, the case file was transferred to him.

“Marcus’ claim was interesting in that he had health insurance, but the hospital that treated his injuries opted not to bill it,” said Wolfe. “Instead, they filed a hospital lien against his insurance claim for the full balance of their service.”  Wolfe advises this is not uncommon in car crash cases, but often the lien can be negotiated down to the same amount as the health insurance provider would have paid.  In addition, Marcus had other damages that had not been previously documented when the other lawyer had presented the claim.  “When I took on the case, I felt confident we could get the hospital lien reduced and the overall settlement amount increased. Our fee was only charged against the additional benefit we won for Marcus.”

He was right. After several weeks of work, Mark was able to double the amount of money Marcus recovered from his accident.  Wolfe credits a team effort to pull together a great client result. “Our staff is used to navigating the technicalities of hospital liens and negotiating reductions for their repayment,” he said.  “When a firm like ours has years of litigation experience in car crash cases and a record of meaningful verdicts and settlements – insurance companies realize who they’re working with.  That experience helps to convince a claims adjustor to rethink… and up the offer on a settlement.

None of this was lost on Latoya, who was quite happy with the result for her son.  “Marcus can now afford a car to help him with transportation, and when he turns 19, he’ll get another check,” she said enthusiastically.  When asked about her experience with the two lawyers, she described the difference as night and day.  “Mr. Wolfe and his office kept us informed every step of the way. He told us what he was going to try and do and how he thought he could benefit Marcus. He was always available to answer my questions. I felt like the other lawyer just wanted to get my son’s claim over with as quickly as possible and wasn’t really concerned about helping Marcus.”

The Alabama Rules of Professional Conduct allow attorneys to provide second opinions about a legal matter. If you would like a second opinion about the value of your personal injury claim or case call Mark Wolfe today at 251 410-7761 to discuss the proper protocol and procedure to get a second opinion. 

Car Crash Insurance Claim Questions? We have the answers.

Car Crash Insurance Claim Questions? We have the answers.

The Guide for Auto-Crash Insurance Claims – Ala edition is a comprehensive 16 page booklet that provides car crash victims all the information they need to know about their auto-crash insurance claims. This consumer booklet was written by an attorney with over 30 years of experience in presenting and prosecuting auto-crash insurance claims. This free guide covers the following areas:

– What to do at the accident scene,
– The two types of auto-crash insurance claims and how the claim process works,
– The various insurance coverages that may be available,
– Property damage claims,
– Personal Injury and Wrongful Death claims,
– How insurance companies use computer programs to help evaluate claims (and what you need to know about these programs!),
– Information about consulting with and/or hiring a lawyer for your claim, AND
– What you need to know about giving a recorded statement to the insurance company.

This guide was written by Mark Wolfe of Boteler Richardson Wolfe – Injury Lawyers and has been distributed to over 5,000 people. When asked about the purpose of the guide Wolfe said, “the main purpose is to educate consumers about the auto-crash insurance claim process because it’s not as simple as people may think.” He also said, “over the years I have seen too many claims that were compromised because the claimant was trying to handle the claim without an attorney AND without knowing how the process worked or knowing their rights.”

When asked about the public’s biggest misconceptions about the auto-crash insurance claim process he said, “There are really three main misconceptions or misunderstandings. First, most people don’t realize the process is adversarial. This means the insurance company has no duty or obligation to help you present your claim. Second, most people do not know or understand the various insurance coverages that may be available to them and how to effectively utilize those coverages, and finally, many claimants do not know that they have the burden of proving every aspect of their claim pursuant to the applicable legal standards.” Wolfe says these problems can often result in the denial or underpayment of a claim and that’s the main reasons he wrote the guide.

“Not every car crash insurance claim requires the hiring of an attorney, but if you’re not going to get a free consultation with an attorney after your crash, you should at least know your rights,” said Wolfe.

The publication can be downloaded free at or a hard copy can be ordered by calling their office at 251 433-7766 or emailing Mark directly at or send him a text at 251 533-9548.   CONSULTATIONS ARE FREE


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